To be eligible for a price match, all of the following conditions must be met:

The product must be identical in every way, including:

Brand

Model

Specifications

Colour

Size

Warranty

Condition (new and unused)

The product must be supplied by MonsterShop (not a third-party seller using a similar listing).

The lower price must be publicly advertised and verifiable at the time of the request.

The retailer offering the lower price must be based in the UK or EU.

2. What is excluded?

Our Lowest Price Guarantee does not apply to:

Clearance, liquidation, or closing-down sales
Auction listings or peer-to-peer platforms (e.g. private sellers on eBay, Facebook Marketplace)

Marketplace sellers where MonsterShop is not the supplier

Prices that include:

Discount codes not publicly provided by the retailer or marketplace

Loyalty rewards

Membership-only pricing

Cashback or rebate schemes

Bundled or promotional offers (e.g. free accessories, multibuy deals)

Pricing errors or misprints on third-party websites

Out-of-stock or unavailable items

3. Shipping, delivery & taxes

The comparison price must be based on the product price only.

Prices that are conditional on shipping methods, location-specific delivery offers, or non-standard fulfilment arrangements may not be eligible.

4. How to request a price match

To request a price match, please contact our customer support team at sales@monstergroupuk.co.uk before placing your order, providing:

A link to the lower-priced product

Your MonsterShop product reference

Any relevant screenshots if requested

All requests are subject to verification by our team.

5. Final decision

MonsterShop reserves the right to:
Verify all price match claims

Decline requests that do not meet the eligibility criteria

Withdraw or amend this guarantee at any time without prior notice

This guarantee does not affect your statutory rights.